Privacy Policy

Last updated: 13-10-2025

1. Introduction

Trivia Tapp respects your privacy and handles your personal data with care. In this privacy policy we explain which personal data we collect and use, why we do so and what your rights are.

2. Controller

Trivia Tapp is responsible for the processing of personal data as described in this privacy policy.

3. Data we collect

We collect the following categories of personal data:

Account data: name, email address and language preference;
Company data: company name, website, contact details, description and other data you provide about your company;
Content data: content created by you, titles, outlines and other materials you upload or generate;
Usage data: information about how you use the service, including logs and analytics data;
Technical data: IP address, browser type, device information and other technical information.

4. Purposes of processing

We process your personal data for the following purposes:

Providing and improving our services;
Managing your account and access to the service;
Generating and managing content based on your instructions;
Communicating with you about the service, updates and support;
Analysing usage patterns to improve the service;
Complying with legal obligations;
Preventing fraud and abuse.

5. Legal basis for processing

We process your personal data on the basis of:

Performance of a contract: to provide the services you have requested;
Consent: for certain processing activities such as marketing communications (which you can opt out of at any time);
Legitimate interest: to improve our services, security and fraud prevention;
Legal obligation: to comply with laws and regulations.

6. Cookies and similar technologies

We use cookies and similar technologies for the following purposes:

Session management: we use essential cookies to manage your session status so that you stay logged in during your visit. These cookies are necessary for the operation of the service.
Analytics: we use Google Analytics to understand how users use the service, only if you have given consent for the use of analytics cookies. These cookies help us improve the service by collecting information about visits, page views and user behaviour.

You can refuse or delete cookies via your browser settings. Please note that refusing essential cookies may cause problems when using the service.

For Google Analytics cookies, we ask for your explicit consent before they are placed. If you do not give this consent, no analytics cookies will be placed.

7. Sharing data

We only share your personal data in the following cases:

With service providers: we may share data with trusted third parties who help us deliver the service (such as hosting providers, email services, payment processors), under strict contractual conditions;
With AI providers: to generate content, we may share your prompts and instructions with AI service providers (such as Google Gemini), in accordance with our agreements with these parties;
Where required by law: if we are legally obliged to share data (for example with authorities);
In the event of a business transfer: in the case of a merger, acquisition or sale of assets, data may be transferred to the new owner.

We never sell your personal data to third parties for marketing purposes.

8. International transfers

Some of our service providers may be located outside the European Economic Area (EEA). In such cases, we ensure appropriate safeguards, such as standard contractual clauses approved by the European Commission, to ensure that your data is adequately protected.

9. Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction or alteration. This includes, among other things, encryption, access restrictions, regular security audits and staff training.

10. Retention periods

We do not retain your personal data for longer than is necessary for the purposes for which it was collected, unless a longer retention period is legally required or permitted. Account data is stored for as long as your account is active. After closing your account, data will be deleted within a reasonable period, unless we need to retain it to comply with legal obligations.

11. Your rights

You have the following rights with regard to your personal data:

Right of access: you can ask which personal data we process about you;
Right to rectification: you can have incorrect or incomplete data corrected;
Right to erasure: you can request deletion of your data (in certain cases);
Right to restriction: you can request restriction of the processing of your data;
Right to data portability: you can request the transfer of your data in a structured format;
Right to object: you can object to certain processing of your data;
Withdrawal of consent: where processing is based on consent, you can withdraw it at any time.

To exercise these rights, you can contact us via the contact page. We will respond within a reasonable period, but in any case within one month.

12. Minors

Our service is not intended for persons under the age of 16. We do not knowingly collect personal data from persons under 16 years of age. If you believe that we have inadvertently collected data from a minor, please contact us.

13. Changes to this privacy policy

We may change this privacy policy from time to time to reflect changes in our services or legal requirements. Where possible, we will notify you in advance of material changes. We recommend that you review this privacy policy regularly to stay informed about how we protect your data.

14. Complaints

If you believe that we are not handling your personal data correctly, you can lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens). You can find more information at www.autoriteitpersoonsgegevens.nl.

15. Contact

Do you have any questions about this privacy policy or how we handle your personal data? Contact us via the contact page. We are happy to help you.